Have a question about Psychology, our services, appointments or what to expect?
Below we have a few of our most frequently asked questions. Have a read through and if you cannot find what you’re after feel free to contact us via the form on this page or reach out to us on the contact page.
No referral is required, but you may be eligible for a Mental Health Care Plan from your GP. In any case, your health is our priority. So booking a session with or without a GP referral can help to get your treatment started as soon as possible.
If you are attending with a referral, please bring that with you. Otherwise just come as you are and we will sort everything out for you.
Your health is on our mind throughout your journey with us. We will have you booked in within two weeks or sooner if there is a crisis. Please make your bookings through our friendly receptionists or online.
If you cannot find a session soon enough leave a message with reception or send us a message below and you will be placed on our priority waitlist service.
By truely understanding your issues and needs, a relevant plan of action will be quickly established to help you back on your feet. Depending on what you’re attending for will then determine how to reach your health goals. However, in general you can expect that your most difficult daily experiences will be helped first then a maintenance plan can be put in place to assist you to prevent or reduce your issues from resurfacing.
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HOW MUCH DOES THERAPY COST?
Individual Therapy
Provisional Psychologists: $165 / 50min session
Registered Psychologists: $265* / 50min session
Psychologist Elise Yaxley: $270* / 50min session
Psychologist Katherine Poynton: $280* / 50min session
Board-Approved Supervisors: $280* / 50min session
*Price before Medicare rebates, where applicable
Couples Therapy
Couples Therapy Initial 90min – $395
Couples Therapy Initial 90min After Hours – $415
Couples Therapy Subsequent 60min – $280
Couples Therapy Subsequent 60min After Hours – $300
The Phobia Clinic VR Program
INDIVIDUAL
- $1840* with a Registered Psychologist
- $1240* with a Provisional Psychologist
GROUP
- $1050* per participant
- 2 of 5 sessions are conducted individually
*Excluding fees from third party.
If additional sessions are requested or required, the following fees apply:
- $300/hr for Registered Psychologists
- $200/hr for Provisional Psychologists
Fear of Flying Course
INDIVIDUAL: $1945 (full course)
GROUP: $995 per participant (full course)
If additional sessions with our clinician are requested or required, the cost is $300/hr.
Psychological Assessment Fees
The cost of the psychological assessment varies depending on the type of assessment conducted and the clinician performing the assessment.
Performed by a Registered Psychologist:
- Comprehensive (Cognitive + Educational) = $2500
- ASD and/or ADHD = $3000 (ASD currently unavailable)
- ASD + Cognitive = $3000 (ASD currently unavailable)
- ADHD + Cognitive = $3000
- Cognitive + ADHD + ASD = $4000 (ASD currently unavailable)
- Specific Learning Disorder (i.e., Dyslexia, Dyscalculia) = $3000
An initial non-refundable payment of $1500 is required within 24 hours of booking to secure the appointment. The remaining balance must be settled at the end of the initial assessment session.
Insurance Related (TAC / Workcover) Sessions
Full fee between $265-280 / 50min is payable and a rebate will be processed by TAC / Workcover directly to the claimant.
Rebates
There are a range of rebates that you may be eligible to claim. We will discuss this with you when you contact us to make your first appointment. However, as a guide here is some info for you to check out:
Private Health Insurance may cover a percentage of your sessions. Please contact your insurance company for details.
If you receive a Mental Health Care Plan from your GP or psychiatrist you are entitled to a Medicare rebate of $149.05 per session for 10 sessions per calendar year for Clinical Psychologists and $101.55 for Registered Psychologist/ Clinical Psychology Registrars. Your Medicare rebates can be processed by us upon payment.
Payment must be made prior to or on the day of consultation for therapy sessions and on the day of booking initial sessions or the phobia treatment program.
Digital Payments Information
Your confidential credit card details will be securely stored in Tyro Health for all future visits.
Tyro Health is a digital health payment system for processing health fund and Medicare claims without the use of a terminal. Tyro Health is committed to the maintenance, security and privacy of personal data for the healthcare industry.
Learn more about Tyro Health’s security.